
At Pollard’s Promises, we celebrate teams who go above and beyond in the care they provide. This time, the spotlight falls on Hillside Lodge and Crossfields Lodge, where Registered Manager Tariro has nominated her teams for their extraordinary resilience and commitment to making a difference.
Tariro shared how her team consistently goes the extra mile, working tirelessly in one of the most challenging environments, supporting individuals with complex and challenging behaviours. Despite these difficulties, the team continues to deliver exceptional person-centred care, demonstrating patience, empathy, and teamwork every single day.
To show our appreciation, we gifted the team a special treats hamper!
“Our teams received the lovely hamper. Thank you so much!”
A huge thank you and congratulations to everyone at Hillside Lodge and Crossfields Lodge. Thank you for your incredible dedication and spirit, you truly show what Pollard’s Promises stands for.

If you know someone receiving care or caring for someone, maybe who has a special birthday approaching or has done something outstanding, then we want to hear from you!
How we helpIf one of your residents or service users deserves a treat, maybe has a special birthday approaching or simply has a wish they want to fulfil, then we want to hear from you.
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