At Pollard’s Promises, we are proud to celebrate the incredible individuals making a real difference in the lives of those they support. Today, we’re thrilled to shine a spotlight on Jade McGrath, a dedicated carer at Ivolve Care and Support, who was nominated by her Line Manager, Curtis Craddock, for going above and beyond.

Jade’s nomination is a heartfelt reminder of what true care looks like. After a person she supports was involved in a road traffic accident, Jade didn’t hesitate for a moment. She rushed to the scene, offering vital support not just to the individual, but also to their family and the wider community. Jade rode in the ambulance, holding their hand, keeping them calm, bringing laughter and light to an incredibly difficult situation.

Her compassion didn’t stop there. Jade continued to provide positivity and professional care during the difficult days that followed, supporting both the individual and their family with tireless dedication. Thanks to Jade’s efforts, the rehabilitation process back to the supported living service has been made so much easier and full of hope.

In recognition of her outstanding support, Jade received a specially chosen hamper. On receiving her gift, Jade said:

"I really appreciate this – it's such a nice hamper. I will use everything in here; the items that were chosen really suit me and I already have the hand cream on! How do I feel after being nominated? Really special, to be honest, and very grateful, you know, I was just doing my job. I had a look at the website and the charity is really lovely. Very nice that something like this exists and I'm very happy to be nominated."

Jade’s humility and kindness truly represent the spirit of care that Pollard’s Promises was created to celebrate. Congratulations Jade, we’re proud to recognise you!